Privacy Policy

Privacy Policy

At 22karatgoldpoint, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website or make purchases from our store.

By accessing our website or using our services, you consent to the practices described in this Privacy Policy. Please take a moment to review the information below.

1. Information We Collect

We collect various types of personal and non-personal information to improve your shopping experience and provide you with the best possible service. The information we collect may include:

  • Personal Identification Information:

    • Name
    • Email address
    • Phone number
    • Shipping and billing addresses
    • Payment information (credit/debit card details)
    • Purchase history

  • Non-Personal Identification Information:

    • IP address
    • Browser type
    • Device type
    • Usage data (pages visited, time spent, etc.)
    • Cookies and tracking technologies

2. How We Use Your Information

We use the information we collect for several purposes, including but not limited to:

  • Order Processing: To process your orders, payments, and shipments efficiently.
  • Customer Support: To assist with any inquiries or issues you may have regarding your orders, products, or services.
  • Marketing and Communication: To send you updates about new products, special offers, promotions, and other information related to 22karatgoldpoint. You may opt out of receiving these communications at any time.
  • Improvement of Services: To personalize and enhance your shopping experience based on your preferences and browsing behavior.
  • Security and Fraud Prevention: To detect and prevent fraud, unauthorized activities, and ensure the safety and security of your account.

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:

  • Service Providers: To facilitate payment processing, shipping, and other operational functions. These third parties are contractually obligated to keep your information confidential and secure.
  • Legal Requirements: If required by law, we may disclose your personal information in response to legal processes such as a subpoena, court order, or government investigation.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience on our website. Cookies are small files stored on your device that help us recognize you and remember your preferences. These cookies may be used to:

  • Analyze site traffic and user behavior.
  • Provide personalized content and advertisements.
  • Improve website functionality and performance.

You can choose to disable cookies through your browser settings. However, doing so may affect your ability to access certain features on our website.

5. Data Security

We implement strict security measures to safeguard your personal information from unauthorized access, alteration, or disclosure. These measures include:

  • Encryption of sensitive data, such as payment details.
  • Secure payment gateways.
  • Regular security audits to identify and address potential vulnerabilities.

Despite these efforts, please be aware that no method of data transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You have the right to request access to the personal information we hold about you and correct any inaccuracies.
  • Opt-out of Marketing Communications: You can unsubscribe from promotional emails at any time by clicking the unsubscribe link at the bottom of our emails or by contacting us directly.
  • Data Deletion: You can request the deletion of your personal information. However, please note that we may retain certain data for legal or operational purposes.

To exercise your rights or if you have any concerns about your data, please contact us at 22karatgoldpointpvtltd@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites or services. Please be aware that 22karatgoldpoint is not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to periodically review this page for any updates or modifications.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal data, please contact us at:

22karatgoldpoint
Email: 22karatgoldpointpvtltd@gmail.com
Phone: +923347788884
Address: 📍JINNAH SUPER F-7 ISLAMABAD
                📍MAIN PWD ROAD ISLAMABAD
                📍PHASE 4A,GHAURI TOWN ISLAMABAD